INVOICE TERMS

Net 30 days for orders from Municipalities, Government Agencies and School Systems. All others require check prior to shipment or payment at time of order with MasterCard, Visa or American Express.

FREIGHT CHARGES

All orders are F.O.B. from factory with freight charges prepaid and added to invoice.

DAMAGE/SHORTAGE CLAIMS

Sightlines, Inc. is not responsible for lost or damaged material. It is the receiver’s responsibility to count the number of packages delivered against the number of pieces shown on the delivery receipt. Make sure all bundles, pallets & boxes are intact and check for a shipping label on all packages. If you find a package that is not labeled please note this on your receipt. It is also the receiver’s responsibility to check for any visible damage to your material. If you find a discrepancy in the number of packages or find damage to the material this must be noted on the delivery receipt before it is signed.

If while unpacking material you find concealed damages, keep all boxes and packing materials and contact us within 48 hours of the receipt of delivery. If you find a shortage while unpacking call AluminumBleachersDirect.com as soon as possible. Please refer to the blue bill of material that is attached to one of your packages when reporting shortages or damages. The corresponding number on the bill of material will help both parties to identify the parts.

RETURN POLICY

We will accept returns within 30 days of shipment. Customers are responsible for the return shipping costs and arrangements. There will be a 10% restocking fee and a charge for any damaged materials received.

CANCELLATION POLICY

Orders may be cancelled three days prior to the scheduled shipment date with approval of Sightlines, Inc.

WARRANTY

All Products shall carry, after proper erection, and under normal use a one year warranty against all defects in materials and workmanship. Acts of vandalism or abuse shall render the conditions of these warranties null and void.